Chief Strategic Operations Officer & Sr. Truck Auditor
Niki has been at AMTR since 2008. As a certified freight cost auditor, she maintains an in-depth knowledge of the rules and regulations of the transportation industry with a focus on truck. Formerly the Truck Audits Manager, and currently, she serves as Chief Strategic Operations Officer & Sr. Truck Auditor. As such, her duties include truck freight cost auditing, investigation of electronic and paper freight invoices, project management, social media engagement and acting as a customer liaison between and directly to shippers, carriers, and freight processing companies. She also serves as the senior auditor for all pre-audit accounts, contract negotiations and is the certification trainer for truck auditor apprentices/trainees. She has also testified as an expert witness for a complex LTL rates case.
Her years at AMTR have given her in-depth experience in managing client relationships, in data analysis/manipulation using AMTR’s proprietary IT tools, and in identifying complex problems and business process issues that result in customer freight cost overcharges. She is passionate about being an auditor and challenges herself with continuous learning to stay on top of things in the ever-changing transportation industry. She is a member of the National Industrial Transportation League (Rail and Highway Committee Member), Women in Trucking (Content Committee Member) and Transportation Intermediaries Association. She is also a Notary.
Prior to AMTR, Niki worked in research and review for Health Information Management at the University of Arkansas for Medical Sciences. She was also a Student Teacher for mathematics at North Pulaski High School. In her spare time, she enjoys volunteering within the adoption and foster care community, and is on the Tech Team as a Visual Coordinator at her church.
Niki was named an Arkansas Business Class of 2024 for 40 Under 40. View her profile here: arkansasbusiness.com/person/niki-bolton She was also was named as Women in Trucking’s 2020 Top Women to Watch in Transportation. She was also a finalist for the Women in Trucking’s 2019 Influential Woman of the Year Award for her work in the trucking industry and a Modern Woodmen of America’s Hometown Hero Award recipient (2019) for her work with The CALL.
Niki holds a B.A. in Mathematics from the University of Arkansas at Little Rock.
Has completed Transportation, Logistics and the Law 1 and Motor Carrier Operations through the Institute of Logistics Management.
